I design software for health plans serving millions of Americans.

Whether a member drives five or fifty minutes to see a doctor depends on the network their health plan builds. I design the enterprise tools that help health plans build better ones — data-heavy, high-stakes, for experts making decisions that are hard to undo.

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2026

Strategy doesn't reach the analyst unless the system carries it there

Working with product leadership, I led the design architecture connecting health plan goals to the daily work of analysts managing 205 networks.

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2026

The question outgrew the search

Every entry point required knowing exactly where you were going before the system would help. Reframed search as sourcing — meeting analysts at the level of their actual job, not just their query.

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2025–2026

When the data can't be trusted, neither can the decision

Seven upstream sources, each with its own quality issues. Designed a profile system that surfaces conflicts rather than hiding them.

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Impact in their words

"His ability to create comprehensive workflows has been instrumental in providing stakeholders with clear insights — fostering innovation by challenging what is possible." — Sarah Pond · Design Manager
5 colleagues · VP to Director level